Our members of staff are skilled and professional in their work to deliver the best results. We attach great importance to the quality of work in the dry-cleaning so that we can reduce the risk of damage to the fabric to zero. At the same time, we use unique methods for each type of fabric to ensure cleanliness along with the quality.
We have unique solutions for all kinds of stains and spots; therefore, by taking the necessary information from you, we take the appropriate steps to remove spots and clean the fabric. Getting the required information about the fabric and the characteristics of the stain will help us do our job in the best possible way.
Besides, being professional in performance and time management are our top priority. All steps in NeatEx are done carefully and planned; so the items are delivered to the customer on time. All items in NeatEx must go through six steps:
For the first step, or staff will receive your order and collect garments at your door. Due to the COVID-19 pandemic, we ask our customers to stay home and let us collect their clothes.
The collection and delivery will be absolutely contactless, in order to ensure that you and our staff health and safety is of utmost importance.
At this stage, we check the clothes and prepare them for cleaning and staining. Our experts try to provide the best possible services by identifying the type of fabric and sewing, checking buttons or decorative details, examining defects and problems.
Stain removal is an important step in our work at NeatEx. We have different solutions for removing stains, and we use special methods for each stain. Removing stains at NeatEx involves the following steps:
- Experts identify the type of spots and stains.
- The right solution is chosen to remove the stain.
- Our skilful members of staff remove stains manually.
- Garments are dry-cleaned thoroughly.
In some cases, we can not remove some stains because they are old or due to the other reasons are permanent. In this case, our staff will notify you. We can use special methods to remove these stubborn stains. These methods may damage the fabric texture and are used only if the customer accepts the risk.
Quality is the priority of our work at NeatEx. Our expert team uses the best solvent for cleaning clothes. The type of fabric, material, structure and texture of each garment are what determine the type of solvent. We use the best and highest quality materials to achieve a satisfactory result.
The quality of the clothes at the final stage is what leads us to success. NeatEx uses advanced finishing equipment that has a significant impact on professional and quality ironing. This stage is important to us because it can give you an incredible feeling. This stage includes wrinkles, reattaching buttons, or making repairs if needed.
Our customers expect to get back new brand clothes. That is why quality control is essential for us at NeatEx. All items are thoroughly checked to ensure they meet the NeatEx standards.
We protect most garments individually with a poly robe or a poly sachet if folded. In order to make sure that your garments have a safe journey to your wardrobe, we make extensive use of tissue, hangers and special bags and boxes. Having said that, we try our best to minimise the packaging in areas where quality standards will not be compromised.
We at NeatEx are aware of the sensitivity of women to their clothes. No matter what kind of fabric is your garment made of; we have our special method to provide the best possible service to all customers.
Protecting your garments colour, brightness, and softness is what we care about. Women consider professional dry cleaning a luxury. That is why we try our best and use our knowledge and speciality to provide the best service.
How to properly clean clothes varies from garment to garment. That is why our staff has unique methods for cleaning women’s clothes to look brand new. All you have to do is drop your clothes off, and we will pick them up at your door; we will take care of the rest. When a piece of clothes is collected, it will be packed carefully. Our staff considers all aspects of protecting your clothes. We get enough information about the spots and your garment to use the best possible method to clean it.
Our professional ironing is more than what you will have at home after ironing. If you are sensitive to your clothes and you are worried about washing them a lot, we must say do not worry any more!
Our professional and comprehensive laundry process at NeatEx makes it easy for you. We avoid the traditional approach to clean clothes, and at the same time, use professional methods to remove stains and clean all kinds of clothes.
Our NeatEx experts use superior stain removal and cleaning method for each type of fabric. We are experts in all kinds of fabric your clothes are made of; cashmere, corduroy, cotton, flannel, Gabardine, linen, silk, mohair, seersucker or other types of fabric.
The NeatEx dry cleaning process is unique and special methods are used for each type of fabric. Some clothes are even thoroughly cleaned and stained by hand.
Some clothes loosen due to repeated washing, and some lose their colour. We also have solutions for cleaning this type of clothes and all outerwear, casual wear and shoes. So all you have to do is leave the task of cleaning your clothes to us.
Do you want to feel different and special? The best sponge and press service in NeatEx make your clothes look astonishing. Every time you take clothes out of the closet you feel you have bought a new one.
Excessive dry cleaning is not suitable for some fabrics, especially woollen fabrics. It also may deform the appearance and damage the quality and durability of the fabric. Our sponges and press service allow you to clean your garment without any damage. Also, when our staff check the clothes closely, they can give you advice on corrective work such as sewing and repairs.
NeatEx has the best possible service in the field of sponge and press cleaning. This process involves removing stains by hand and ironing them with an advanced steam press. Some stains may not be thoroughly cleaned using this method. As soon as the clothes are collected and delivered at NeatEx, the staff will advise you on the proper process.
A tie is usually the first piece of clothing that may be exposed to a variety of stains, including food and drinks. But you do not have to worry about it. We have unique methods for cleaning ties depending on the fabric. Sometimes, the stains on a tie are hard to clean at home. Our experts clean your tie with solvents that have the best formula for clean-up.
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